Time to Offer Your Customers the Best in Third Party Management Support

EmconIT’s breed of third party maintenance delivers the best in value.

Over 25 years of experience

10-point certification process for all our engineers

Gartner-recognized for third party maintenance

Domestic and international service delivery

Hardware and software solutions

If you’re like most telecom agents…

  • Customer hardware end-of-life (EOL) presents a sales opportunity…
  • But, affordability concerns can stifle your customer’s ability to upgrade…
  • While aging out of a warranty period causes concerns about support expenses…

Quell these worries by leveraging EmconIT’s third-party support services, and open your customers to the following benefits:


Our experience with the industry’s top providers – including Dell EMC, HP3PAR, and NetApp – means we’ve been around the block. Better yet, our customers save an average of 60 – 80% on hardware maintenance. While it may seem preferable to work with an OEM, especially at the agent level, consider that sometimes the OEM won’t work. When an end-of-life date arrives and your customer cannot afford the OEM’s upgrade, EmconIT is your partner for maintenance that will prolong your customer’s hardware’s lifespan.



For services from data center to cloud migration, software help desk to hardware break/fix, EmconIT is your partner. Open up new possibilities and expand your range of potential options by bringing in our wide range of services. OEMs don’t offer all these services, so as our partner, you can offer these and more to your customer base while improving your image. Be the miracle worker your customers are hoping for by presenting new solutions and offering new value.



The hardware lifecycle poses a lot of challenges to agents, perhaps the biggest of which comes at the end of life of hardware. Renewing a warranty with an OEM looks good, but when end-of-life hits, most OEMs won’t make that renewal any more. This leaves the customer in a bad position; either replace the product in question outright for big expense, or soldier on without coverage at all. With third party maintenance, you can step in and offer a valuable new service that lets your customers continue to use OEM hardware – without OEM warranty coverage.


Third party maintenance presents a new opportunity for the telecom agent: the ability to effectively extend the life of OEM-warrantied hardware and prevent a major new expense. With EmconIT, you can offer services you’ve never offered before.

Offer up a whole new value to your current customer base.

When we have an internal billing issues, EmconIT is far more thorough than other vendors we deal with and this makes finding the solutions so much easier.

- C.K., Global Defense, Aerospace, and Security Company